Frequently Asked Questions

What is a Certified Arborist?
To earn an ISA Certified Arborist® credential, you must be trained and knowledgeable in all aspects of arboriculture. ISA Certified Arborists® have met all requirements to be eligible for the exam, which includes three or more years of full-time, eligible, practical work experience in arboriculture and/or a degree in the field of arboriculture, horticulture, landscape architecture, or forestry from a regionally accredited educational institute.
Do you have insurance?
Yes. We have General Liability Insurance, which covers property damage and bodily injury and also Workers Compensation Insurance. Proof available upon request.
What's the difference between a tree's health and a tree hazard?
Tree health pertains to its ability to resist pests and stress whereas a tree hazard pertains to its ability to hold its own weight upright. A healthy tree may or may not be hazardous and vice versa!
How do you determine prices for service?
There are many factors that are taken into consideration when estimating:

  • Whether or not brush or logs must be removed
  • Whether or not rigging will be necessary
  • The time it will take to complete the service in a safe manner
  • The number of people needed
  • The hazard and skill level involved
When is the best time of year to prune?
It depends on the objectives, concerns and frequency of the pruning.  Pruning of live growth can be done most anytime of the year as long as less than 25% is removed per growing season. More info When to Trim Part 1 & 2
Why should I hire an independent Arborist?
High quality and affordability. We have less overhead therefore can charge less. As when hiring any independent service, you get to deal directly with the people doing the work, and you are supporting local small business.
Can you trim branches away from overhead utility lines?
We can trim up to a distance of 10ft from your individual electric, cable or telephone lines. In some cases, we have the utility company temporarily disconnect the line for safety.
What's the purpose of tree cabling?
If the tree has a weak branch attachment or the potential to develop one, cabling provides needed support to these branches that may otherwise break. Cables can help to minimize risk but can not eliminate it altogether.
What is your service area?
Salem, Massachusetts and surrounding areas.
Does your industry have safety standards?
Yes. Tree work is inherently dangerous and Certified Arborists adhere to the American National Standard Z133 for Arboricultural Operations.
Do you apply pesticides?
Not at this time, but I can refer you to a licensed pesticide service provider.